As I was reading Jacqueline's book this past weekend I was reminded of an essay I read last year by James Surowiecki called
What Microloans Miss.
"...most microbusinesses aren’t looking to take on more workers. The vast majority have only one paid employee: the owner. As the economist Jonathan Morduch has put it, microfinance “rarely generates new jobs for others. This matters, because businesses that can generate jobs for others are the best hope of any country trying to put a serious dent in its poverty rate. Sustained economic growth requires companies that can make big investments—building a factory, say—and that can exploit the economies of scale that make workers more productive and, ultimately, richer." (James Surowiecki, 3/17/08)
I would never suggest microlending doesn't have it's place and I don't imagine Surowiecki does either. Who can deny the amazing effect Muhammad Yunus and Grameen Bank have had? But not everyone is or wants to be an entrepreneur.
Shifting business practices to accommodate unconventional (poverty-stricken) venues means injecting a little creative disturbance into the marketplace. At the end of the day, Jacqueline is a very good venture capitalist. She and her team spend a long time searching for serious innovators who cross sectors, locating the right entrepreneurs and the gutsiest local talent. Which means she's catalyzing systems (as opposed to individuals) that are not dependent on random good will.
Jacqueline responded to Surowiecki's essay on the
Acumen blog: "My own experience corroborated James’ findings that only a small percentage of borrowers went onto create larger businesses that employed significant numbers of people. But we’ve learned how to deliver at least one product to the poor, and we have an unprecedented opportunity not only to build larger businesses that employ people but also to deliver other critical products — healthcare, clean water, housing and alternative energy — to the poor in ways they can access and afford. Our investments typically range from $300,000 to $2 million, or the “missing middle” as Surowiecki calls it. These investments have helped create more than 20,000 jobs while also bringing tens of millions of people products they’ve never before been able to access."
Jacqueline writes a lot about the dignity of work. What I find most remarkable is her ability to hold the discipline of the market and deep compassion at the same time. That's what's going to change the world.